Marisa Muchow was a powerful end to our Slip-Ups series. A direct communicator with profound insight, Marisa gives practical advice on managing conflict, mitigating risk and balancing legal process with commercial objectives.
Her insights included:
– Build resilience outside the workplace. Have an external sounding board, someone more senior that you can go to for practical strategies.
– Know when a process needs changing and what safeguards can be put in place to ensure something bigger doesn’t eventuate.
– Understand how you are perceived in the workplace by others. Check your tone and language, especially when delivering difficult news.
– Identify if a problem is coming from a person, or the workplace itself. Adopt a structured approach to negotiations, go with a solution and the outcome you are seeking.